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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew McCreight

Matthew McCreight

June 30, 2026

5  out of  5
rating by Matthew McCreight
"Outstanding responsiveness, helpfulness and all-around nice to work with. Made the entire process so easy"
We responded:
"Glad your experience was great. We strive to provide outstanding customer service to each and every customer. Thanks for your kind words and 5 star review.
Jon D. Racow
Agent

"
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Bethany Guthrie

June 25, 2026

5  out of  5
rating by Bethany Guthrie
"Quick and easy, Megan got my policy done in moments! And saved me $140 per month too!"
We responded:
"Wow great savings. Tell everyone about her!
Thanks for your 5 star review.
Jon D. Racow
Agent
"
Profile photo of Jerico Rey

Jerico Rey

June 22, 2026

5  out of  5
rating by Jerico Rey
"This is the first time someone at an insurance company has been so attentive. They helped me with everything and answered all my questions; even though my English pronunciation isn't perfect, they understood me the whole time and were very patient. Seriously, thank you very much."
We responded:
"You are quite welcome. I’m so glad we were able to help. Thanks again for your 5 star review.
Jon D. Racow
Agent"
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Lissette Hidalgo

June 17, 2026

5  out of  5
rating by Lissette Hidalgo
"Megan from State Farm delivered truly exceptional service during my insurance policy quote, she demonstrated remarkable patience, professionalism, and a clear ability to explain every detail in a way that was easy to understand.
Megan’s knowledge and clarity reflect a high level of expertise.
❤️1"
We responded:
"Thank you for such a nice 5 star review. Megan takes her time to explain everything thoroughly to everyone. Glad we an help
Jon D. Racow
Agent"
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Steven Swiatek

June 12, 2026

5  out of  5
rating by Steven Swiatek
"Great they checked on me six months later and went with them. Great staff!! Great communication!"
We responded:
"Thanks for your 5 star review. Glad we could help,
Jon D. Racow"
Profile photo of Len Nguyen

Len Nguyen

June 2, 2026

5  out of  5
rating by Len Nguyen
"Craig was very helpful in assisting me with finding a suitable auto insurance plan for my new vehicle. Compared to other insurance companies, State Farm gave me the best quote, and the service was top-notch. I will also consider their life insurance plans in the future. Highly recommend!"
We responded:
"Thanks for your great review. We strive very hard to provide great customer service.
Jon D.Racow

"
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Peter Ochimana

May 27, 2026

5  out of  5
rating by Peter Ochimana
"Craig was super helpful and easy to work with!"
We responded:
"Thank you for your 5 star review. We truly appreciate it.
Jon D. Racow
Agent"
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Candy Girl

May 20, 2026

5  out of  5
rating by Candy Girl
"Megan saved us so much money on our insurance needs, she is amazing and so friendly and helpful."
We responded:
"Yes Megan is! I’m so happy she was helpful. Every penny counts today. Thank you for your 5 star review.
Jon D. Racow
Agent
"
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Anthony Parise

May 20, 2026

5  out of  5
rating by Anthony Parise
"My agent was Craig Vu highly recommend him if you need auto or renters insurance. Great customer service"
We responded:
"Thank you for your 5 star review. Glad Craig met your expectations.
Jon D. Racow
Agent
"
Profile photo of Clinton Hamilton

Clinton Hamilton

May 12, 2026

5  out of  5
rating by Clinton Hamilton
"Megan from State Farm delivered truly exceptional service during my insurance policy review. From start to finish, she demonstrated remarkable patience, professionalism, and a clear ability to explain every detail in a way that was easy to understand. No question was too small, and she took the time to ensure I felt confident and fully informed about my coverage options.

Her attention to detail and calm, courteous approach made what could have been a complicated process feel simple and stress-free. Megan’s knowledge and clarity reflect a high level of expertise, and her commitment to customer care is evident in every interaction.

It is rare to encounter someone who combines efficiency, kindness, and professionalism so seamlessly. Megan is a true credit to State Farm, and her service exceeded all expectations."
We responded:
"Wow… this wins the prize for the greatest 5 star review ever received in my 13 years as a State Farm agent. I am glad Megan was so helpful. We truly appreciate your amazing
review. Make sure you recommend her to your friends, family and co workers.


Jon D. Racow
Agent
"
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Connie Dionne

April 22, 2026

5  out of  5
rating by Connie Dionne
"Great experience with Craig Vu… He went above and beyond, with all my questions and concerns"
We responded:
"Thank you so much for your kind words. We LOVE 5 star reviews.
Jon D. Racow
Agent
"
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Freddy Valle

April 17, 2026

5  out of  5
rating by Freddy Valle
"He help me to save money"
We responded:
"Thank you Freddy for your 5 star review.
Jon D. Racow
Agent
"
Profile photo of Lisa Mazzucco

Lisa Mazzucco

March 14, 2026

5  out of  5
rating by Lisa Mazzucco
"Thank you, Megan, for your excellent customer service. I appreciate your knowledge and being proactive in assisting me. You made my transition to State Farm very easy and convenient."
We responded:
"Thanks for your kind words. We love 5 star reviews.
Jon D.Racow
Agent "
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Lamar Watson

March 4, 2026

5  out of  5
rating by Lamar Watson
"Megan Dimo Is the best she really made my day and saved me a lot of money"
We responded:
"We appreciate your feedback.
Jon D. Racow"
Profile photo of Tami Sara

Tami Sara

February 24, 2026

5  out of  5
rating by Tami Sara
"I wanted to Share how Megan Dino helped me save money on my car insurance! She was very caring and kind and answered all my questions. It was seamless working together to get a better price without the hassle! Most companies I talked to always quoted higher. When she told me how much I was saving I was Very Happy!
She definitely is someone that you want to call if you need a new insurance company! The cost of living is going up, but my car insurance is going down!! Thank you Megan We look forward to working with you in the future for any other services we may need.
Tami and Kevin Sara"
We responded:
"Great feedback. We love 5 star reviews.
Jon D. Racow
Agent
"
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skyler windom

January 30, 2026

5  out of  5
rating by skyler windom
"Craig did an amazing job! extremely helpful, extremely patient, very knowledgeable, communication 10/10 helpfulness 10/10 would recommend next time i call i will request for Craig and Craig only"
We responded:
"Great feedback. We appreciate your kind words. Thanks for the 5 star review
Jon D. Racow
Agent"
Profile photo of Brooke Reynolds

Brooke Reynolds

January 19, 2026

5  out of  5
rating by Brooke Reynolds
"Craig has been my agent for a few years now and he’s been nothing but fantastic! Craig has always been reliable, knowledgeable, and incredibly helpful. He takes the time to explain things clearly and always looks out for your best interests. He’s helped me out big time more than once! And he just helped my dad and sister out with their insurance! I highly recommend Craig to anyone looking for a great insurance agent!
*Thank you for helping my dad, Craig!!!"
We responded:
"Thanks for your 5 star review. We are glad your happy with our services
Jon D. Racow
Agent
"
Profile photo of Clark Reynolds

Clark Reynolds

January 19, 2026

5  out of  5
rating by Clark Reynolds
"Craig went above and beyond to help me with my house and car insurance, made the whole experience stress free! He was recommended by my daughter and is friendly and dependable. If your looking for someone to trust, Craig is your guy!"
We responded:
"Thanks so much for your kind words and 5 star review. We appreciate it.
Jon D. Racow

"
Profile photo of Lori Kitchens

Lori Kitchens

December 19, 2025

5  out of  5
rating by Lori Kitchens
"Agent was helpful and informative and got me a good rate"
We responded:
"Thank you for your 5 star review. Glad we were able to help.
Jon Racow
Agent"
Profile photo of Evan Vold

Evan Vold

November 22, 2025

5  out of  5
rating by Evan Vold
"Megan, was very friendly understanding and helpful."
We responded:
"Thank you for your 5 star review.
Jon Racow
Owner"
Profile photo of Christina Byxbee

Christina Byxbee

November 20, 2025

5  out of  5
rating by Christina Byxbee
"Megan was great! She helped me figure out the best options for both of my vehicles and clearly explained everything. She made the process easy and was super friendly!!"
We responded:
"Great review thank you!
We strive for 5 star reviews

Jon Racow
Owner
"
Profile photo of rlistro

rlistro

November 13, 2025

5  out of  5
rating by rlistro
"Megan is fantastic to work with! She’s knowledgeable, patient, and genuinely cares about her clients. Made the whole insurance process simple and stress free."
We responded:
"Thank you for your 5 star review. We truly appreciate it.
Jon Racow
Owner"
Profile photo of MC S

MC S

November 7, 2025

5  out of  5
rating by MC S
"I had such a great experience working with Megan at State Farm! She was absolutely amazing—so kind, patient, and knowledgeable. Megan took the time to explain every detail of my policies and made sure I understood all my options. She helped me get the same coverage on my car insurance for less money and even managed to increase my home coverage while lowering my payment!

What really stood out was how flexible and responsive she was—she always got back to me quickly and even stayed late to make sure everything was done correctly. It’s rare to find someone who genuinely cares about helping you save money while getting better protection. I’m so grateful for her help and highly recommend working with her!"
We responded:
"What a great review. I’m glad your experience went so well.
Thanks again.
Jon Racow"
Profile photo of Angela Jarvis, Realtor

Angela Jarvis, Realtor

November 6, 2025

5  out of  5
rating by Angela Jarvis, Realtor
"I had the pleasure of working with insurance agent, Megan Dimo. She continued to kindly follow up with me, is very thorough...straight forward, and answered all my questions to provide me the best possible coverage. Her genuine desire to help is what sold me. I'll definitely recommend Megan to my friends, family & clients. State Farm: do all you can to keep her! :)"
We responded:
"Thanks Angela. We appreciate your 5 star review. Very kind words.
Jon Racow "
Profile photo of Danny Verdejo

Danny Verdejo

November 4, 2025

5  out of  5
rating by Danny Verdejo
"Megan Lynne Dimo was great. She was patient and kind and saved me lots of money switching to State Farm Auto and home insurance."
We responded:
"Thanks Danny. We appreciate 5 star reviews!
Jon Racow "